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In addition to Instagram, what other ways can a small business grow their customer base



Growing a customer base is essential for the success of any small business, and with the popularity of social media, many companies have turned to Instagram to reach their target audience. While Instagram can be a powerful tool for small businesses, it's ever changing algorithm has made it difficult to actively grow. However, there is good news! It's not the only way to grow your customer base.


In this blog post, we will explore five additional ways that small businesses can reach and engage with potential customers, beyond just Instagram.

  1. Email Marketing: Email marketing is a cost-effective and targeted way to reach potential customers. By collecting email addresses from your website or in-store sign-ups, you can send targeted messages directly to your audience. Personalise your email campaigns with content that appeals to their interests and offers relevant promotions.

  2. Search Engine Optimisation (SEO): SEO involves optimising your website for search engines so that it appears higher in search results when people search for keywords related to your business. By implementing SEO best practices, such as keyword optimisation, you can increase your visibility and attract more traffic to your site.

  3. Content Marketing: Content marketing is the creation and sharing of valuable, relevant, and consistent content to attract and retain a clearly defined audience. By providing valuable information, you can build trust with your audience and establish yourself as a thought leader in your industry.

  4. Referral Marketing: Referral marketing involves encouraging customers to refer friends and family to your business. Offer incentives such as discounts or rewards for successful referrals, and make it easy for customers to refer others by providing referral links or codes.

  5. Local Marketing: Local marketing involves targeting customers in your immediate area. Utilise local directories, such as Google My Business, to list your business and reach local customers. Host local events or sponsorships to build relationships with your community.

Growing your customer base requires a multi-faceted approach that includes a combination of traditional and digital marketing methods. In the ever growing digital world, we often forget about traditional marketing methods - they still work :)


By leveraging email marketing, SEO, content marketing, referral marketing, and local marketing, you can reach and engage with a wider audience, beyond just Instagram. Data collection is also crucial in all these efforts, as it enables you to tailor your marketing strategies to your specific audience, and track responses to your campaigns.

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